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Following up non-response

We’ll contact addresses that do not complete the census, and encourage people to take part. We’ll do this by:

  • publicity campaigns
  • reminder letters
  • visits from field staff

Our systems will help us see areas with low response rates. We can use this information to target publicity or community engagements.

Where people do not complete the census following a visit from field staff, we will remind them of the legal requirement for completing the census.