Contact us
Before contacting us, please note the following:
- we have a FAQ section which provides answers to common queries
Phone numbers / Helpline
The Helpline will close on Wednesday 29th June.
After this date, please telephone the General Register Office for Scotland switchboard on:
0131 334 0380
The switchboard is open from:
- 8.30am to 5.00pm Monday to Thursday and
- 8.30am to 4.30pm on Friday.
Guidance is also available on this website, please visit the following sections:
By post
You can write to us at:
Census PSO
General Register Office for Scotland
Room 2/3/1
Ladywell House
Ladywell Road
Edinburgh
EH12 7TF
Complaints
If you have a complaint about any aspect of the census you can write to us at the above address.
We will respond to you within 20 working days of receipt of your complaint.

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