Contact Us

This page was published for Scotland's Census rehearsal in spring 2009. Its details will be updated when the 2011 Census questionnaire has been finalised.

 

Contact Us

If you can’t find the information you require on this website you can contact us using the electronic contact facility, telephone our Census Helpline, use the textphone service, if appropriate, or write to us.

Electronic Contact Facility

You can use the electronic contact facility to:

• request a census questionnaire
• request a visit from a member of our field staff
• contact us for any other reason

Phone Numbers / Census Helpline

A dedicated Census Helpline and textphone will be available in 2011. For all census enquiries in the meantime please contact the General Register Office switchboard: 0131 334 0380

The switchboard is open:
• 08:30 to 17:00 Monday to Thursday, and
• 08:30 to 16:30 on Friday.

The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

By Post

You can write to us at:

General Register Office for Scotland
Room 3/2
Ladywell House
Ladywell Road
Edinburgh
EH12 7TF

Complaints

If you have a complaint about any aspect of the 2009 Census Rehearsal you can use the electronic contact facility, telephone the Census Helpline or write to us.

We will respond to you within 20 working days of receipt of your complaint.

Recruitment

Recruitment for the census rehearsal is now complete. We will however, begin recruiting for the 2011 Census around May 2010 and information about the vacancies as well as online applications will be available on the General Register Office for Scotland (GROS) website.